Question 1

How far in advance should I book?

Accepted Answer

At least 10 days prior to your event date.

* If you book with less than 10 days to your event date you must make payment in full to confirm booking.

Question 2

Is there a deposit required?

Accepted Answer

Yes, all bookings require a 50% deposit. All deposits are non-refundable. Must be ready to pay deposit to secure your event date and time. You may also pay in full at time of booking confirmation.

* If you book with less than 10 days to your event date you must make payment in full to confirm booking.

Question 3

When is my remaining balance due?

Accepted Answer

Your remaining balance is due 10 days prior to your event.

* If you book with less than 10 days to your event date you must make payment in full to confirm booking.

Question 4

What method of payments are accepted?

Accepted Answer

We accept Zelle or Paypal only.

*No Cash or Cash App accepted.

Question 5

I booked, and now my event date changed. Can I switch the date?

Accepted Answer

Yes! Our contract will allow you to switch your date as long as 1) there is at least 10 days before your event and 2) we have booths available for the new date requested. You are able to use your deposit for an event up to 3 months from the original event  date.

Question 6

What is your cancellation policy?

Accepted Answer

Cancellations can be made up to 10 days prior to your event. Your deposit is non-refundable, however if full payment has already been made you will receive a refund of the amount paid minus the deposit. If you cancel, with less than 10 days before your event you will forfeit the full payment amount.

Question 7

How much space is required to set up the video booth equipment?

Accepted Answer

We only need a 12' x 12' empty space

Question 8

Do you have insurance?

Accepted Answer

YES! Just let us know and we can provide our liability insurance details to your event venue.

Question 9

What are your travel fees?

Accepted Answer

We offer a complimentary 30 mile radius from city center for all of our clients. If your event location is outside of the Atlanta perimeter, a fee of 0.70 cent per mile will be calculated based on the event address you entered on the booking form.

Frequently Asked Questions

How far in advance should I book?

Is there a deposit required?

When is my remaining balance due?

What method of payments are accepted?

I booked, and now my event date changed. Can I switch the date?

What is your cancellation policy?

How much space is required to set up the video booth equipment?

Do you have insurance?

What are your travel fees?

Still Have Questions?